Infrastructure Management - Covalience

Managing your infrastructure is crucial to keeping your systems running. With the right infrastructure support and monitoring in place, applications run seamlessly, reducing the cost of unplanned downtime. Whether it is a single application or an entire system, unexpected stoppages can cost organizations a minimum of $100,000 per hour.1

To keep your systems running 24/7, it is essential to have a reliable team who can monitor alerts, resolve issues, and complete engineering projects. Our seasoned engineers can deliver the same high level of infrastructure management services you expect from your own engineers during those difficult-to-staff night shifts, allowing you to complete more value-added projects.

The BetterOpsTeams Process

Engage Trusted Engineering Talent Experienced In
Engage Trusted Engineering Talent Experienced In
Engage Trusted Engineering Talent Experienced In

Server Management

Our server management services provide the support you need to keep your cloud, on-premise, and hybrid environments running smoothly, including:

  • Capacity planning
  • Performance monitoring
  • Security and patch management
  • Operating system upgrades
  • Routine maintenance

Network Management

Our network admins help you deploy and maintain high-performing networks with management services that include:

  • Planning network implementations
  • Deploying and configuring devices
  • Tracking network resources
  • Proactively monitoring performance
  • Identifying and remediating weaknesses
  • Applying software updates

Network Management

Our network admins help you deploy and maintain high-performing networks with management services that include:

  • Planning network implementations
  • Deploying and configuring devices
  • Tracking network resources
  • Proactively monitoring performance
  • Identifying and remediating weaknesses
  • Applying software updates

Storage Management

Our engineers help you protect and maintain your data with services including:

  • Configuring and maintaining storage infrastructure
  • Implementing data storage, backup, and archiving processes
  • Monitoring and resolving storage-related issues
  • Executing data backup and restore processes

Monitoring & Operations

Our engineering teams can complement your operations center with services including:

  • Monitoring, detecting, and responding to incidents
  • Managing and coordinating incident resolution
  • Identifying incident root causes
  • Performing routine maintenance
  • Optimizing performance of infrastructure components

Monitoring & Operations

Our engineering teams can complement your operations center with services including:

  • Monitoring, detecting, and responding to incidents
  • Managing and coordinating incident resolution
  • Identifying incident root causes
  • Performing routine maintenance
  • Optimizing performance of infrastructure components

DevOps

Our DevOps engineers provide services that streamline your development processes and free your developers, including:

  • Configuring application environments
  • Scaling infrastructure in line with operational requirements
  • Provisioning resources for rapid deployment
  • Implementing automation tools for the development lifecycle
  • Building and maintaining CI/CD pipelines

Cloud Administration

Our cloud administrators provide expertise in AWS, Azure, and Google Cloud environments including the following services:

  • Configuring, integrating, and deploying cloud infrastructure
  • Ensuring application reliability and scalability
  • Managing compliance, security, and performance
  • Integrating cloud solutions with legacy systems
  • Monitoring and maintaining cloud resources

Cloud Administration

Our cloud administrators provide expertise in AWS, Azure, and Google Cloud environments including the following services:

  • Configuring, integrating, and deploying cloud infrastructure
  • Ensuring application reliability and scalability
  • Managing compliance, security, and performance
  • Integrating cloud solutions with legacy systems
  • Monitoring and maintaining cloud resources

Our Certifications

  • Microsoft Certified Solution Associate
  • Microsoft Certified Solution Expert
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Personnel (CCNP)
  • Information Technology Infrastructure Library (ITIL)

Our BetterOpsTeams Commitment

Infrastructure management teams keep your systems running smoothly, so you can focus on growing your business.
  • Great Talent – Only hire the top 10% of candidates
  • Coverage for Hard-to-Fill Shifts – Let us work your night shift during our daytime
  • Comprehensive Support – Engineers who can provide everything from helpdesk to engineering support
  • Flexible Engagement Models – Built around your support needs and budget requirements
  • Reverse Offshoring – Our top management has moved to offshore locations to manage and mentor our teams
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